Welcome to the Richland Creek Biblical Counseling Ministry


A secure and confidential account is required to exchange information with your counselor and to manage appointments. If you already have an account, you may login with the user name and password previously provided to you. Before creating a new account, please read the three easy steps below and watch the short training video on the right of this page.

CREATE A NEW ACCOUNT

Click ‘Create a New Account’ and fill in all of your contact information. Please include the name of your Life Group if you attend one consistently. Click ‘Create Account’ at the bottom of the page to continue. On the next page, you may print or copy your user name and password, and you may change your password, if desired. Click the link at the bottom of the page to “continue to your account.”

INTRODUCE YOURSELF & PROVIDE VITAL INFORMATION

Your personal homepage will open with a “Getting Started” video and optional printable instructions. Click on the ‘A Survey Requires Your Attention!’ notice or on the ‘My Surveys’ tab to access required forms. It may take 20 to 30 minutes to complete these forms which are required before you can request counseling. Please complete the Informed Consent Form first. Next, complete the Personal Information Collection Form honestly and completely. When all questions are answered and saved, the ‘Submit the Survey’ button will appear. Click to submit and continue.

REQUEST COUNSELING

You will receive a confirmation message when your last survey (form) is submitted, which includes a link to request counseling that will take you to your ‘My Counseling’ page (or you can click the ‘My Counseling’ tab). On this page, click the ‘Request Counseling’ button to complete the last step. In the brief form that opens, describe the problems and issues that you are experiencing, and how we can help. Please complete all 5 items and finish by clicking ‘Submit Counseling Request.’ You will be matched with a counselor appropriate for your situation as soon as possible.

NOTE: You may receive automatic e-mails at various steps in the process if you provided an e-mail address, which is highly recommended.

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